FAQ
1. Which payment methods do you accept? We accept credit card (visa card and master card) and western union. If pay by credit card, the payment has a top limit of 1000USD per payment, there is no top limit, you can pay more than 1000USD one time. See more details, please click here Payment.
2. How can I pay if I do not have a credit card ? Please send email to ddaystore@gmail.com about this problem, you will be instructed to send payment through Western Union.
3. How long can I receive my Louboutin Shoes? We send Christian Louboutin shoes directly to your door by courier. Order parcels usually need 5 -12 days to arrive. If you don't received your item over ten days after purchase, please contact us as soon as possible, we will check for you.
4. If I don't receive my goods that I order from your company, what should I do? If your packages had been in customs for more than 15 days, we would attempt to have them released. If the customs release is failed, we would resend you 50% of your original order.
5. How will you ship my Christian Louboutin shoes? We ship all our discount Louboutin shoes through courier services directly to your door. You will receive a tracking number, so that you can track the progress of your order shipment.
6. If we sent the wrong item, you should take picture of the item and sent the pictures to our email for further solution. If you find the products you received is not the same as the one you ordered, please take photo for the shoes you have received and show us how it looks like clearly by photo. After the confirmation, we will give you best solution, exchange or refund ia available
7. Do you ship the Christian Louboutin shoes internationally? We ship Christian Louboutin shoes to anywhere in the world. We use express couriers like USPS, EMS, TNT and DHL for all of our shipments. We always ship within 7-10 days and guarantee the arrival of all of Christian Louboutin shoes. Please contact us if your shipment is not received in a timely manner after receiving your tracking information. We have worked with these shipping companies for a long time, orders delivery is guaranteed.
8. Do you accept wholesale business? What is the MOQ (Minimum Order Quantity)? We also do wholesale business, you can wholesale fashion Christian Louboutin shoes of any style, place wholesale orders of different colors or styles. More quantity, more discount! The MOQ (minimum order quantity) of wholesale orders is 5 pairs. To get more details about wholesale Christian Louboutin shoes, please send email to ddaystore@gmail.com or chat with our customer services via ddaystore@gmail.com .
9. Do you charge tax or any extra cost? We only charge you the price of discount Christian Louboutin shoes, do not charge extra cost and tax fee. We will send the goods as a gift, or we will mark less postage amount, so you would not or pay less tax cost.
10. Are all products showed in the website? We do not putting every item of the Christian Louboutin on this site now. If you are looking for other style which is not displayed on this site, please tell us which Pair of Louboutin shoes you like, then we can supply most of them to you.
11. How to know whether the products you ordered has been sent out or not. After receive your payment, we will send your Christian Louboutin shoes out within 24-32 hours. Also, we will send you the tracking number once we have it, please note and check your email 1-3 days after your purchase. You can check the delivery status of your Christian Louboutin shoes orders online with the tracking number.
12. What are the return policy, exchange policy and refund policy? After you sent Louboutin shoes back to us, we offer a full money back guarantee on Christian Louboutin shoes returned within 7 days of receipt. This refund does not include shipping cost. Refunds are issued in the same form in which the original payment was made. If it is refunded to your credit card, it may take 10-15 business days to reach your account.
13. About cancel the order and refund. If you want to cancel the order and refund, we need to deduct 30% of the payments in the amount, because it is the handling charged by credit card companies from us. Any other questions, please feel free to inquiry us. Send Email: ddaystore@gmail.com Live Chat: ddaystore@gmail.com
